As the largest international airport in the North, Noi Bai International Airport always strives to improve the quality of passenger service by introducing many convenient services. Noi Bai international airport has 02 passenger terminals, domestic passenger terminal (T1) and international passenger terminal (T2). The two terminals are about 1km apart, in order to create convenient conditions for passengers to move between the two terminals, Noi Bai International Airport has deployed the service "NIA-Shuttle Bus" - Free connecting buses bring many conveniences. benefits for passengers over the years.
NIA - shuttle bus service includes 02 vehicles, moving continuously between the two stations with a frequency of 15 minutes / 1 trip in daylight hours (from 07:30 to 23:30); 30 minutes / 1 trip in the early morning and night time frame. Pick up and drop off locations are at Passenger Terminal T1 (wing A, 1st floor) and Passenger Terminal T2 (columns 16-18, lane 2, 1st floor). The free connecting bus offers passengers a spacious space with a capacity of up to 60 seats, is clean, air-conditioned, has cameras, has a seating area to accommodate guests using wheelchairs, children, people old. Passengers can easily track the vehicle's moving route through the vehicle's display screen. With a free connecting bus, you can rest assured when traveling between the two terminals. The quality of the vehicles put into use must undergo periodic quality inspection, and at the same time, the drivers and staff are trained and trained in aviation safety and security, and the communication style follows the motto "4" please, 4 always", bringing a sense of friendliness and comfort to passengers.
Using the connecting bus service at Noi Bai International Airport, passengers should note:
Follow the signpost system, if it is unclear, ask the airline's ground service staff or airport staff (staff at the information counter, aviation security staff...) to get to the right location. take the connecting bus; Pick up the bus at the passenger stop of the connecting bus in accordance with the regulations at Terminal T1 and Terminal T2; Be wary of taxis "umbrella", storks offering to ride. When experiencing any related difficulties, please immediately contact the Noi Bai Security force at the nearest location for support; Check luggage carefully before and after boarding; Passengers are encouraged to download and use iNIA application on smart mobile phones to track information about flight, flight time, flight date, check-in counter, departure gate or any change of flight. fly. Tracking flight information via iNIA will help passengers move to the bus pick-up location promptly, accurately and quickly.
Source: www.caa.gov.vn
